Privacy statement

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We know your privacy is important to you. As a government organisation, the NSW Privacy and Personal Information Act 1998 (PPIP Act) regulates the way we collect, store, use and disclose your personal information. When dealing with Kiama Municipal Council, you have the right to request how your personal information is handled, in accordance with our Privacy Management Plan.

Under the Government Information (Public Access) Act 2009, any submission you make to us that includes personal information such as your name and address, may be made available for public inspection and may be exhibited on this website.

If you do not want any part of the submission or your personal details released, because of copyright or other cogent reasons, please indicate this clearly in your submission together with an explanation. However, you should be aware that even if you request that you do not wish information to be published, there may be circumstances in which we are required by law to release that information (for example, in accordance with the requirements of the Government Information (Public Access) Act 2009).

You can request in writing at any time to discover what personal information we may hold about you. You can request to change personal information that is inaccurate or out of date.

Online privacy

We take any concerns or problems you may have with this website seriously, and will act to rectify any issues as quickly as possible.

When you visit our website to read or download material, the following information is recorded for statistical purposes which allow us to continually improve the website:

  • Your server's address
  • The domain name from which you access the internet (e.g.; .gov,.com,.edu,.org,.au,.nz, etc.)
  • Type of browser used
  • Date and time you access our site
  • Pages accessed and documents downloaded
  • Previous internet address you visited
  • Internet address you visit directly after our site

We will not attempt to identify you or your browsing activities from these records except in the unlikely event of an investigation by an Internet Service Provider (ISP), or where a law enforcement agency exercises a warrant to inspect an ISP’s logs.

User feedback

Providing feedback on our website is voluntary and used to improve our online service. Your feedback will not affect your access to our website.

Polls and surveys

Only your vote is kept when you participate in our online polls. No personal information is collected or retained.

Email subscription

If you register for our email newsletters, the information you provide will be used only for the indicated purpose.

Contacting us by email

Your email address will only be recorded if you choose to send us a message. It will be used for the purpose for which you have provided it and will not be added to a mailing list or disclosed without your consent.

Links to other sites

This privacy statement covers Kiama Municipal Council’s website only and not websites that may be linked from our site.