Council Policies and Procedures

Our policies set out how we operate and conduct ourselves as an organisation.

They provide the rules and principles that guide Council’s decisions, helping the community understand how we work.

View Kiama Council's policies

 

Online policy portal

Residents, businesses, and stakeholders can visit our policy portal to stay informed about the policies that shape Council operations. 

We continually review and improve our policies and procedures to ensure transparency, accountability, and clear oversight of renewal dates.

We encourage you to explore the portal to access all current Council policies in one easy-to-search, easy-to-navigate location.

Below is an example of what to expect when you visit our new portal. You are able to search for the policy you are looking for or scroll alphabetically through our entire list of publicly available policies.

 

Visit policy portal

Procedures and customer charters

Scroll down further for our procedures, guidelines and customer charters.